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The Power of Observation: Surveillance and Sousveillance

Cover image by Niv Singer

The Power of Observation: Surveillance and Sousveillance

Surveillance and sousveillance represent a dialectic of observational power that has become central to 21st century social relations. Where surveillance constitutes the hierarchical gaze of institutional power over subjects, sousveillance emerges as a countervailing force—though one that exists in tension rather than true opposition within the existing power matrix.

Surveillance operates as the material manifestation of “panopticism,” where architectures of observation produce self-regulating subjects. Modern implementations expand its original conception through digital means—CCTV networks become data extraction apparatuses, biometric scanners depict the internalisation of state power, and predictive algorithms anticipate deviation before it occurs. This creates what Shoshana Zuboff calls “surveillance capitalism,” where human experience becomes raw material for commercial and governmental control mechanisms. Authorities deploy these systems under neoliberalism’s paradoxical logic: maximum market freedom coexisting with maximum individual monitoring.

Panopticism, developed by philosopher Michel Foucault based on Jeremy Bentham’s Panopticon prison design, describes a social control mechanism where constant surveillance creates self-regulating behaviour. The original Panopticon prison allowed guards in a central tower to observe all inmates without prisoners knowing when they were being watched, leading them to internalise monitoring and police their own actions instinctively. Foucault argued this model extends to modern institutions like schools, workplaces, and digital spaces, where omnipresent surveillance technologies create psychological effects of visible yet unverifiable observation. This produces docile populations that voluntarily conform to norms, as the mere possibility of being watched shifts power dynamics—individuals modify behaviour not through direct coercion but through imagined supervision, enabling systems of authority to maintain control efficiently while minimising visible enforcement.

Sousveillance (from French “sous” meaning under) emerges as both resistance tactic and flawed equaliser in asymmetrical power struggles. While Steve Mann’s original concept envisioned democratising observation through wearable tech, contemporary smartphone-enabled sousveillance has become what Critical Race Theory scholars term “evidentiary arms” for marginalised communities—from documenting police brutality in Black Lives Matter protests to capturing union-busting tactics during Australian warehouse strikes. These acts constitute what feminist theorist Sara Ahmed calls “practical phenomenology,” where recording devices become tools for making systemic violence legible to dominant power structures.

Noam Chomsky cautions, “The smart way to keep people passive and obedient is to strictly limit the spectrum of acceptable opinion, but allow very lively debate within that spectrum.” Yet this contextualises sousveillance’s limitations, rather than cementing its futility. The circulation of David Dungay Jr’s death in custody footage sparked national outcry yet failed to convict officers, illustrating how sousveillance operates within (not beyond) existing juridical frameworks. As Indigenous scholar Chelsea Watego observes: “Our cameras force white Australia to watch, but not necessarily to see.” This tension positions sousveillance as necessary but insufficient—a means of temporarily inverted scrutiny that must be coupled with institutional power shifts. Its true value lies in creating what Deleuze called “lines of flight”—temporary breaches in surveillance hegemony that enable new political imaginations.

Surveillance in the Workplace

The merging of modern time-tracking tools with payment systems illustrates how workplace monitoring has evolved, continuing patterns identified in last century’s labour analysis while adapting to digital realities. These integrated platforms exemplify historical concerns about work quality erosion—originally examined through factory assembly lines—now manifesting in sophisticated tracking of emotional states and physical movements. Tools like keyboard activity sensors, eye-tracking algorithms, and body-worn biometric devices make real century-old theories about workplace control by quantifying elements of human labour previously considered intangible. This persistent monitoring extends beyond traditional work hours, effectively claiming authority over workers’ non-productive moments through systems framed as efficiency boosters but functioning as constant oversight mechanisms.

Location-based tracking through GPS geo-fencing represents a modern territorialisation of workers’ time, creating invisible digital boundaries that transform routine activities into performance metrics. The morning commute becomes measurable pre-work compliance, lunch breaks turn into quantifiable productivity gaps, and personal errands morph into policy violations. While promoted through corporate-friendly terms like “operational transparency” and “workflow optimisation”, these systems fundamentally recalibrate power dynamics, prioritising managerial oversight over worker autonomy. The very terminology surrounding these technologies reveals their underlying premise—framing human behaviour as inherently requiring correction through technological policing.

These monitoring systems combine various functions that collectively reshape workplace relationships. Automated time calculations and paycheck processing streamline administrative tasks but simultaneously enable microscopic analysis of workers’ daily patterns. Enforced digital boundaries and break-time monitoring, while reducing payroll errors, create environments where every action becomes subject to evaluation. Such comprehensive tracking erodes traditional notions of workplace trust, suggesting employees require constant verification rather than professional autonomy. What companies describe as “time management solutions” increasingly function as behaviour modification tools, reflecting and amplifying existing power imbalances between labour and management.

The cumulative effect of these technologies blurs previously distinct spheres of life, extending workplace supervision into domestic spaces and personal time. Always-active monitoring apps transform homes into satellite offices, commute routes into performance indicators, and off-hours into potential compliance checks. This erosion of boundaries accompanies a cultural shift where measurable productivity becomes the primary currency of professional worth, overshadowing qualitative aspects of work. As surveillance capabilities grow more sophisticated, they amplify long-standing tensions between organisational control and individual liberty within employment relationships, with contemporary tools providing unprecedented means for institutional oversight that could fundamentally alter workplace culture in coming decades.

It’s Not About Our Safety

Modern surveillance extends far beyond basic security needs, functioning primarily as a tool to protect established authority structures. While often justified as essential protection against dangers like terrorism or disease outbreaks, the expanding network of surveillance technologies in contemporary society raises fundamental questions about whose interests they truly serve. At its core, this system creates disproportionate power dynamics—those controlling surveillance infrastructure can collect, examine, and potentially exploit enormous personal information reserves. This data goldmine enables institutions to shape public opinion, maintain control over populations, and discourage opposition through sophisticated analysis of individual behaviours and relationships.

The intrusive nature of modern monitoring breaches traditional privacy boundaries, with technologies now accessing intimate details of personal lives through internet activity tracking, smartphone location monitoring, and AI-powered behavioural analysis. In Australia’s legal context, where explicit free speech protections don’t exist in foundational legal documents, this surveillance becomes particularly concerning. Corporations convert this harvested personal data into profit through targeted advertising and market manipulation, while governments utilise it to influence policy decisions—often without subjects’ knowledge or informed agreement.

Surveillance infrastructure remains concentrated in the hands of powerful institutions with specific agendas. Governments might deploy facial recognition to preemptively identify activists during environmental protests while ignoring corporate misconduct. Private companies could monitor employee communications under the guise of productivity tracking while disregarding workplace harassment patterns. This selective enforcement transforms surveillance from neutral safety measure into tailored control mechanism protecting existing power structures.

The psychological impact of constant monitoring creates self-censorship in public discourse, as seen through Australia’s recent introduction of harsh anti-protest measures. Following 2022 NSW legislation, peaceful demonstrators now risk severe punishments including $22,000 fines and potential two-year imprisonment if deemed disruptive to business. Such deterrents combine with mass surveillance to suppress social activism, particularly affecting climate change protesters and Indigenous rights advocates. Marginalised communities face intensified targeting through neighbourhood CCTV networks and predictive policing algorithms, deepening existing social inequalities through disproportionate monitoring of minority groups.

This power imbalance escalates through minimal oversight of surveillance programs. Without clear accountability measures or transparent reporting requirements, monitoring initiatives can operate unchecked. Security agencies might access private communications without warrants, municipal councils could deploy facial recognition technologies without public consultation, and employers might require invasive productivity tracking apps without union agreement. The cumulative effect entrenches systemic control favouring institutional interests over civic freedoms and personal autonomy.

An Issue of Power Dynamics

The constant cycle of political debates about issues like marriage equality, climate change causes, or welfare spending frequently functions as strategic distraction tactics. These hot-button topics keep society locked in repetitive arguments that prevent collective focus on systemic power imbalances. While these discussions are consequential, they often skirt around fundamental questions about who benefits from existing power structures and who gets excluded from meaningful decision-making.

At the heart of these tensions lies not simply a choice between privacy rights and transparency ideals, but rather the fundamental divide between those holding institutional power and those without access to such privileges. The theoretical benefits of full transparency crumble in real-world situations where people lack resources to act on revealed information. This reality becomes starkly apparent during encounters with authority figures like police officers—situations where power imbalances are structurally embedded from the outset.

When stopped by law enforcement, civilians immediately operate at multiple disadvantages. While individuals might theoretically access basic identification details about officers, practical ability to investigate or challenge authority remains extremely limited. Conversely, officers can instantly retrieve detailed personal records through government databases, run license checks, and access sensitive information ranging from criminal histories to immigration status. This informational asymmetry amplifies existing power differentials, as authority figures hold both legal mandate and technical capacity to detain individuals, conduct searches, or make arrests based on their discretionary assessment.

This imbalance persists even when authority figures face allegations of misconduct. Video evidence captured by citizens might generate temporary public outcry or symbolic disciplinary actions, but rarely results in substantial changes to power structures. Collective protection mechanisms within power hierarchies often prioritise institutional reputation over individual accountability. Those documenting authority abuses frequently face sophisticated counter-strategies—including challenges to video authenticity, character assassination through official channels, and legal threats alleging defamation. The act of sharing such evidence ironically reinforces power disparities, as institutions mobilise legal resources and public relations expertise that ordinary citizens can’t match.

The Issue at Hand

The consequences of challenging power structures extend beyond individual cases, potentially triggering coordinated backlash against activists and truth-tellers. Institutional players might deploy certified experts to dispute claims, initiate retaliatory investigations, or leverage media connections to reshape public narratives. This pattern demonstrates how transparency alone proves insufficient against entrenched power systems—without corresponding shifts in institutional accountability and access to justice mechanisms, informational equality remains an unattainable ideal.

The fundamental problem of unequal power distribution explains why true transparency remains difficult to achieve, and why those with influence consistently face softer consequences than ordinary people would for identical actions. This systemic leniency acts as both a symptom and reinforcement of entrenched privilege, creating self-sustaining cycles where authority figures face minimal accountability. Society’s built-in safeguards against power abuses crumble when applied to the wealthy and connected, as evidenced by luxury rehab centres replacing prison sentences for white-collar crimes or confidential settlements hiding corporate environmental damage.

This issue worsens when considering how constant exposure to elite misconduct has numbed public reactions through sheer repetition. Daily headlines about politicians manipulating expenses, corporations avoiding taxes through legal loopholes, celebrities evading assault charges via expensive legal teams, or law enforcement using excessive force now barely raise eyebrows. This normalisation transforms shocking violations into background noise, quietly shifting societal expectations about acceptable behaviour. Widespread desensitisation benefits power structures by maintaining public inertia—if scandals become predictable seasonal events like budget deficits or celebrity divorces, they lose their capacity to spark meaningful outrage or reform.

The most damaging abuses often avoid public exposure entirely because surveillance access flows upward through power hierarchies. Ordinary people can’t monitor corporate boardrooms where pollution cover-ups get approved, political backrooms where lobbying deals get struck, or private estates where assaults might occur—spaces shielded by wealth, security systems, and legal barriers. Meanwhile, authorities freely scrutinise civilian lives through CCTV networks, financial records, and digital footprint tracking. This one-sided visibility enables power structures to monitor dissent while operating in shadows, creating information asymmetry that perpetuates imbalance. Without reciprocal oversight mechanisms, the very concept of accountability becomes distorted—applying vigorously to subway fare evaders but barely touching embezzlement executives, prioritising the surveillance of protest crowds over monitoring closed-door policy manipulations.

Ethics, Power Dynamics